Contact us

We're right here to help you live heat in style — and that consists of ensuring your buying revelry is seamless and satisfying. Whether you've got a query about your order, want product advice, or just want to say hello, our crew is prepared to assist.

Customer Support Email
[email protected]
Please include your order number (if applicable) for faster assistance.

Response Time
We aim to reply to all inquiries within 24 hours on commercial enterprise days.

Business Hours

• Monday to Saturday: 9:00 AM – 6:00 PM
• Sunday: Closed

Address: 2168 Diplomat Dr, Dallas, TX 75234, United States

If you reach out outside those hours, we'll get back to you as quickly as feasible the following business day.

Thank you for deciding on Feltwool—where warm temperature meets craftsmanship.